FAQs

FAQs

FAQs

Q: Do I need an appointment to come to Casatelli’s showroom?

A: No appointment is necessary. However, if you have your heart set on working with a certain salesperson, it is a good idea to make an appointment to meet with him or her, since we cannot guarantee they will be available to assist you on a walk-in basis.

Q: Where do you operate?

A: Our showroom and fabrication shop are all at one location. We also have a huge inventory of slabs for viewing, as well.

Q: What is your payment policy?

A: We require 50% deposit on all orders, and the remaining balance to be paid upon completion.

Q: Do I have to buy the whole sheet/slab?

A: We only charge you for the material you use. That is why we never have remnant pieces of stone available. We utilize every piece of stone in our yard.

Our Recommendations

Q: I'm considering purchasing a granite countertop for my kitchen. Is it expensive?

A: Granite is fairly affordable, depending upon which one you choose. Some rare granites are a little pricier than most. Our team can inform you which granites may be in your price range.

Q: I am thinking about putting marble or limestone on my kitchen counters; is that a good idea?

A: We do not recommend it. Marble and limestone are very soft and porous stones. They are harder to maintain than granite. And they also stain fairly easily. Frequently sealing your counters is highly recommended, although this will not guarantee that your counters won't stain. However, some people do prefer the look of the worn patina of marble. Sometimes whether this type of counter is right for you simply comes down to a personal preference.

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